THINK: What is happening? What does it mean? How do I feel? What outcome do I want? What options do I have? What’s the best/worst thing that could happen? I choose to….
SAY: I feel.. I think… Because… I would like it if…
ASK: Can you see my point of view? How can we work this out?
Tips for what to do when you’re feeling angry:
- Breathe! Keep your brain oxygenated so you can think clearly and stay focused.
- Explain how you’re feeling and why. (Use the TSA Model!)
- If you need some space, ask for it. Be sure to set a time to talk later.
- Use stress reduction techniques to release residual anger (e.g. PMR, exercise, walking, stress ball).
To see more please go to www.angersolutions.com or call 1-866-754-6169