Giving Gift Cards

What you need to know before you buy! First, expiry dates are not allowed on gift cards in Ontario. Second, fees or deductions from the value of a gift card are banned. Although as always there are exceptions.

Here are more things to keep in mind:

  • Is the toll-free number or website clearly printed on the card?
  • Fees may be charged for personalizing a gift card or replacing a lost or stolen card. Fees may also be charged on mall gift cards - but you must be told about all service fees up front.
  • Are there any inactivity fees involved? after 18 months, a mall gift card may charge a fee of $2.50 per month if the card hasn't been used.
  • Does the card have any security features like a PIN or protective sticker/scratch area?
  • Did you keep your receipt? Always hold on to your proof of purchase, including the card number!

For more information please visit the MInistry of Consumer Services at or call 416-326-8800 in the GTA or toll-free1-800-889-9768